Best Service - Lowest Price - Fastest Turnaround Time.
RealtimeSupport.com is a Nationwide Service Center for laptop repair & notebook repair. Our certified technicians can repair all Toshiba, IBM / Lenovo, Sony, HP, Compaq, Dell, Apple Laptops / Notebooks as well as other brands. We offer the absolute fastest repair turnaround time, at the lowest prices, and the best service.
Whether you are in need of a simple DC jack replacement, LCD repair or replacement or advanced laptop power repair our service experts are here and will do their very best to get your laptop running like new, in no time.
When you contact us you will receive an estimate on what we believe the cost of your laptop repair will be. Upon receiving your laptop we will diagnose the problem FREE of charge. You will then have the option to authorize or decline the repair. We offer competitive pricing for all levels of repair. We are so confident that you will be happy with our pricing, if you deside to decline the repair we will ship your laptop back to you FREE of charge.
The following are some of our most popular laptop repair services we offer.
- DC Jack Repair
- Motherboard Repair
- LCD Replacement / Backlight
- Keyboard Replacement
- Touchpad Replacement
- Virus, Spyware & Pop-up Removel
- Inverter
- Overheating
- Data Recovery
Apple and PC Laptop Repair
RTS Technology Group provides laptop repair services for all major brands, at any level, including: data recovery, virus removal, hardware upgrades, motherboards repair/replacement, keyboard replacement, Hard Disk replacement, optical drive replacement, memory & graphics card replacement, DC Jack replacement, LCD screen repair/replacement. Our technical staff understands the problems that can occur with each model in the laptop range and provide you with the best hardware and software repair solutions. If your laptop is damaged or faulty, call us and one of our service representatives will help you determine the most cost effective way to repair your laptop. We are dedicated to providing the highest quality service to you at affordable prices. We're here for you 24/7 - Call: 562.366.0079 or 310.694.9644 ext. 701
SAVE On Our Everyday Low Prices...
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LCD Screen repair/replacementCracked Screen? Images keep flickering? Does your laptop boot up but after a while fades to black? No Problem! We have options for you. Our team of specialists can replace the defective LCD screen with a high quality new one. Signs that your screen maybe failing; Your laptop screen is dark with very faint images and text. Hissing noise from the screen. Red, pink or orange 'tint' to the LCD screen. We stock all makes and models of LCD screens.   |
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Keyboard replacementMissing keys? Water spill? Buttons keep popping off? It might be time to replace your keyboard. Laptop keyboard repair and replacement is an affordable way to increase the usability and life of your machine. Our team of specialists can replace the defective keyboard with a high quality new one.
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Hard Disk replacementBooting or operation problems on your laptop hard disk are just some of the many issues RTS Technology Group is specialized in. We address our utmost attention and knowledge to your malfunctioning hard disk. You have a laptop hard disk failure that needs to get done right away. We can help! Our engineers are experienced in troubleshooting on a wide variety of hardware problems. |
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Optical drive replacementWe can fix or replace your laptop optical drive. Having issues with your optical drive can be a real problem. RTS Technology Group can solve that problem, we specialize in all kind of laptop optical drives repairs and replacement. |
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Memory & graphics card replacementYou have a memory failure or just need to increase the memory in your laptop. Our technical staff is ready to help you. When considering a replacement laptop memory do try and avoid any discount laptop memory or cheap laptop memory as these can be unreliable and lead you back to further laptop memory trouble. |
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Motherboard replacementOur team of skilled engineers have many years experience in motherboard electronics. We also provide motherboard component level repair for all types of laptops, making us one of the few companies in the industry to provide this level of service. It's generally better to repair than to replace. Until the motherboard fails, repair is most cost-effective choice. Our team of specialists offer board level laptop system logic board repairs, and defective or broken electronic component replacement for laptops. This involves replacing chips, troubleshooting faults, and damage from electrical short, spilled liquids and similar advanced circuit troubleshooting experience. |
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Power Jack replacement / repairDoes your laptop only run with the battery?, does your DC Jack feel loose? Is your laptop shutting down randomly or keeps restarting? These signs mean that you may have a broken power jack. DC Jacks on most laptops do not have enough reinforcement and will loosen under normal wear and tear. We repair DC Jacks to a higher standard than the original manufacturers. Our team of highly skilled engineers can provide a fast and cost effective repair for your laptop. |
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Data Recovery/ Data Transfer/Operating system install/Virus RemovalYour laptop is shutting down without warning? Or having trouble reaching the Internet? Your computer may have corrupted files or worse... a virus. We can help! RTS Technology Group can provide you with a professional, cost effective and prompt data recovery service for your laptop. We offer quick data recovery services. We can back up your Hard Drive and transfer all Documents/Pictures/Audio/Video files on to a CD, DVD or a new external hard drive. Historically companies drain your wallet for data recovery we will work with you on keeping the cost down only recovering what you really need. |
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Inverter repair/replacementDoes your LCD screen flicker and show a faint image? The Inverter controls the power going to your backlights and may be causing this problem. Our computer specialists can help. |
How We Work
Call in and request an estimate from one of our customer service representatives.
1. We will send you a written estimate via email or you can talk directly to one of our customer service representatives.
2. Each request receives an automated Work Order Reference Number. This is your assigned number to track your order throughout the repair process.
Sending Your Laptop to Us
- Packaging and Shipping Instructions -
In order to ensure that we receive your laptop in excellent physical condition, it is imperative that you follow our packing and shipping guidelines below. This includes any accessories and hardware that you plan to ship to our service center:
1. You can buy your FedEx Laptop box at any FedEx drop off location and/or FedEx Kinko's.
2. The packaging used to ship your laptop is critical. In order to protect your hardware, you must make sure that there is a space of 2 inches surrounding your laptop on all sides. To create this space, you may use bubble wrap or packing peanuts. You should then wrap your hardware in a protective material such as bubble wrap, and make sure that all empty space in the box is filled with a material like packing peanuts.
3. Write your Name and Work Order on the outside of the box.
4. When shipping your laptop, purchase enough insurance to cover the full value of the package contents. Improper packaging will void the insurance.
5. When choosing a shipping company, choose a reputable shipper like UPS, FedEx or USPS. (the cheapest way to go is USPS Priority Mail with Delivery Confirmation). They will pick up the package at your home if you so prefer, or you may also visit any of their locations to drop off the package. If you do not have adequate packaging materials on hand, you may get the materials at the drop off location.
6. Can't make it to the carrier's drop off location ? Just call us with your case number and we'll arrange to have your unit picked up and delivered to us by UPS.
Upon Receipt of Your Notebook
A RTS Technology Group technician will perform a full diagnostics on your system at No Charge to you. We are here to assist you in making the right choice for your situation. No hard-selling from our staff.
- Customer Repair Authorized - We will fix your system usually within 24 hrs after receipt of you laptop. You can check the status any time by calling us at 562.506.1469 or 310.954.2212 ext. 701 24/7.
- Customer Repair Declined – We will ship your laptop back to you with no hidden charges. No Repair – No Charge.
Returning Your Laptop
We'll ship it back to you.
- Standard - UPS Ground Shipping
- Express -2-3 day - For those who can’t be without their laptop
- Overnight Service Available – Call for price.
For More Information
Call: 562.366.0079 or 310.694.9644 ext. 701
