Network Administration | Network Analysis, Recommendations and Installation

Network Administration

Most small businesses do not have the budget to hire a full-time worker for computer/network administration. However, because of the importance that technology plays in our businesses, it is becoming increasingly more important that small business owners maintain a current and stable computing infrastructure.

Network Administration: Helping businesses everyday ...

We at RTS are committed to delivering maximum value to our clients helping them succeed in a constantly changing and challenging business world. Developing a long lasting relationship, we take the worries of making sure that your computer systems, servers, firewalls are up-to-date, stable, and secure. Our fundamental company values stem from understanding that our success is tied with success of our clients.

Manage your IT workload with our RTS Support Team...

Many of the nations largest companies rely on RTS to handle their network administration, IT solutions, and support because we’re built on the principles of collaborative teamwork, technical superiority, extraordinary customer service, and business value.

Our commitment to quality, superior customer service and support at the most reasonable prices has made us one of the most respected Technology Solutions Providers.

Our Priority Support Plans accounts were designed to provide you with a peace of mind when it comes to your network system's regular maintenance needs. Each Priority Support Plan account is adequate to a different network size, and provide you with a Reduced Service Rate.

 

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1-4 Hour Priority Response...

Our Priority Support Plans put You on a "1-4 Hour Response Time" and can be used over a few days, few months, or throughout the year...

Certified Professionals at a Fraction of the Cost of Employees.

3-Month Support Plan 5% Savings 1-4 Hour Priority Support Plan Remote & On-Site Support Server & Desktop Service Networking & Cabling 24x7 Phone Support Project Management Network Monitoring Disaster Recovery Planning   $950 For 8 Hours Per Month Good For All Support Services 6-Month Support Plan 10% Savings 1-4 Hour Priority Support Plan Remote & On-Site Support Server & Desktop Service Networking & Cabling 24x7 Phone Support Project Management Network Monitoring Disaster Recovery Planning   $900 For 8 Hours Per Month Good For All Support Services 12-Month Support Plan 20% Savings 1-4 Hour Priority Support Plan Remote & On-Site Support Server & Desktop Service Networking & Cabling 24x7 Phone Support Project Management Network Monitoring Disaster Recovery Planning   $800 For 8 Hours Per Month Good For All Support Services

 

Additional Plans are available. Call today and let us customize a Priority Support Plan that best fits your needs.

 

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Same Day Priority Support...

Our Pre-Paid Support Plans put You on "Same Day Priority Support" and can be used over a few days, few months, or throughout the year...

Certified Professionals at a Fraction of the Cost of Employees.

10-Hour Plan $1250 10 Hour Retainer Pre-Paid Priority Support Plan SAME DAY Priority Support Remote & On-Site Support Server & Desktop Service Networking & Cabling 24x7 Phone Support Project Management Network Monitoring Disaster Recovery Planning 10 Hours To Use Anytime Good For All Support Services 20-Hour Plan $2500 20 Hour Retainer Pre-Paid Priority Support Plan SAME DAY Priority Support Remote & On-Site Support Server & Desktop Service Networking & Cabling 24x7 Phone Support Project Management Network Monitoring Disaster Recovery Planning 20 Hours To Use Anytime Good For All Support Services 30-Hour Plan $3750 30 Hour Retainer Pre-Paid Priority Support Plan SAME DAY Priority Support Remote & On-Site Support Server & Desktop Service Networking & Cabling 24x7 Phone Support Project Management Network Monitoring Disaster Recovery Planning 30 Hours To Use Anytime Good For All Support Services

The Pre-Paid Support Plan accounts are valid for a full year from activation, and may be applied to all maintenance services. Pre-Paid Support Plan clients receive a centralized billing invoice every month along with their Pre-Paid Support Plan account statement.

The Pre-Paid Support Plans may be used all at once on a single project or throughout the year for multiple services. Pre-Paid Support Plan accounts may be used for maintenance projects and services only.

 

 

For More Information On Our Products & Services.

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24/7 On-Site Support. Call Us At 562.366.0079 or 310.694.9644 For a company our size in the technology sector, RTS is quite unique. We're great at building relationships - with our clients, with our technical staff. We know it's not just about being liked. It's about being trusted. RTS is Your Trusted Technology Provider. We fully understand your needs and do everything we can to meet them.

 

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Business Services

RTS offers all the technology services your business needs. Whether it’s a complete upgrade of your entire solution, or just connecting you to the Internet, we can provide all the help to get you up and running. From planning to power-up, RTS will deliver the right solution for you.

• Complete network analysis and recommendations
• Installation and configuration of new hardware
• Network cabling, including CAT5, CAT6, and fiber
• On-demand break/fix services
• Remote Support
• Network configuration
• Antivirus and security solutions
• Preventative maintenance
• Backup solutions
• Storage solutions
• Wireless access
• Remote access
• Email solutions
• Customer Relationship Management solutions
• Accounting and quoting solutions

Complete Line Of Mac's, PCs & Custom-Built PCs

RTS offers a complete line of PCs, Laptops, and Servers, as well as custom-built PCs for specific applications. Custom-built machines can be configured to maximize speed and storage, minimize "fluff", and start out around $600. Custom-built machines are often delivered within 1 to 3 business days of placing the order. We offer optional on-site setup services which include:

• Unpacking and inspection of all material
• Connection of all peripherals
• Connection to existing Internet service
• Registration of Operating System
• Installation of any available updates
• Installation of FREE spyware removal software
• Migration of "My Documents" folder (where applicable)

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Maintenance Agreements and Pre-Paid Accounts: RTS offers great special pricing for businesses wishing to employ a longer term solution than standard hourly, or on-call rates. We offer Long or Short Extended Support Plans, Maintenance Agreements and Pre-Paid Account service packages that can be customized to meet the needs of your business. This can significantly lower your hourly rate - up to 35% savings from our standard rate. IT Consulting Services & Staffing: Help Manage your IT workload with RTS Staffing. Our Trusted Technicians: Will come directly to you to solve your computer troubles right on the spot. Simply call us to schedule an appointment time to fit your schedule or book an appointment on-line. We offer same day, next day, after-hours, and weekend service! 24/7. Same Day or Next Business Day Repair: Fed up with lugging your PC to a repair shop every time it has problems, only to have to wait a week or more to get it back? We offer FREE pickup and delivery and in most cases offer a one to two day turn-around. Depending on what is wrong with your PC, we sometimes can fix it right there, in your office. On-Site Training: Email, Internet, Windows 98/2000/XP/Vista/OSX, Popular Graphic and Word Processing Programs, and Much, Much More...

Business Networking: Your network is vital to your business. Having printing problems, DSL or T1 line not connecting, can’t send or receive e-mails… When problems arise, you need reliable, fast, on-site service. The RTS Computer Support Team is ready to solve your server and network problems when you need it. We do network wiring and setup wireless networks. Virus and Spyware Repair: Wipe out viruses and remove spyware on your hard drive and network and protect yourself from future attacks! Our technicians encounter virus and spyware activity on more than half of our service calls. Easily spread through email and through the Internet. Most often viruses and spyware can be very destructive; viruses and spyware can wreak havoc on your office PC's/Network, even while your not aware of it. RTS offers the following virus and spyware services: • Virus/Spyware Removal and Repair • Virus/Spyware Software Updates • Anti-Virus/Spyware Installation. Firewalls and Security: How secure is your computer and network? Have you downloaded the latest patches and security updates for Internet Explorer and Windows? How about a firewall? As internet usage has grown, so have security threats. You should consider a firewall, especially if you have T1, DSL, ADSL or cable for your internet connection. Firewalls fall into two categories; software or hardware. Both keep hackers from sneaking into your computer and getting into sensitive data.